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Ordering Process

What are the steps to order medication?

1. First you must register by doing any of the following:
A. Complete the online registration form. Find this form on The Pharmacy page, in this website.
OR
B. Call 1-877-525-6554 so one of our pharmacist can create your account.

Either way, you will get your account ID and password from your pharmacist in order to log in the TELUS platform.

2. Place your order

To place your first order, do any of the following:
A. Mail your pharmacist your original prescription
OR
B. Have your physician “call in” your prescription to your pharmacist.
OR
C. Transfer your prescriptions by calling your pharmacy.
OR
D. Fill out the RX-Repeats Form, available on The Pharmacy page, in this website.

Inportant:
Some restrictions apply to the transfer of prescriptions for narcotics and controlled drugs. For more information please contact us at 1-877-525-6554 or info@xpresspharm.com

How can I book an online face-to-face consultation with a pharmacist?

We will be glad to book an online meeting by appointment only. Please contact us by email or call us at the pharmacy to precise your availabilities and we will arrange everything asap. We will get back to you with confirmation and connection’s instructions.

Ordering

Can anyone use the services of Pharmacie Ramy Hazboun Amer Menhem Inc. ?

Yes, so long as they have a valid prescription from someone qualified to write prescriptions in Canada.

Delivery

I spend the winter outside Canada. Can I get my medications delivered outside the country?

Unfortunately, this is generally not possible. For more information, call the pharmacy at 1-877-525-6554 .

Packaging

Some of my medications have to be kept refrigerated. How will they be delivered?

Medications are always delivered in appropriate containers: either bubble envelopes or polystyrene containers specially designed for medications that must be kept cool.

Security and privacy

How can I make sure no one will know what medications are delivered to me?

Our packaging is completely discrete; contents are not listed.

Payment methods

How do I pay for my prescriptions?

We accept Visa, MasterCard and American Express credit cards. We also accept Interac transfers and are listed as suppliers with BMO and Caisses Desjardins.

TELUS Platform

Should I use the RX-Repeats Form or the Telus login to order some medication?

Telus platform allows all pharmacist owner-operators to manage their client / medication database. The Rx-Repeats Form will eventually be removed. It is there solely for transition period.